Service & Warranty Information - Old / Obsolete ProductsUpdated a month ago
SURF7: BLUE CASE & CLEAR CASE
The SURF7 (blue case and clear case) were our original shark deterrent products for surfing. The SURF7 (clear case) was obsoleted in 2013 with the introduction of the SURF7 (blue case), which was then obsoleted in 2015 with the introduction of the FREEDOM+ Surf. Unfortunately, spare components for the SURF7 are no longer available and as such, we are unable to offer a repair service for the SURF7 (both blue and clear case).
The FREEDOM+ Surf is our latest product designed for surfing and features a Power Module housed in a custom designed Ocean & Earth Tail Pad and a Decal Antenna that adheres to the underside of your board. The FREEDOM+ Surf (for boards 6'6" and over) and FREEDOM+ Surf - SHORTBOARD (for boards under 6'6") can be purchased online at ocean-guardian.com, ocean-guardian.com.au or at your local retailer. Please use the store locator on our website to find a store near you. The Store Locator can be found under the SUPPORT menu.
FREEDOM7 (CLEAR CASE) AND SCUBA7 (CLEAR CASE)
The FREEDOM7 (model # GU1000A) and SCUBA7 (model # DU1000A) with the electronics housed in a clear case like the above images are our older models of the current FREEDOM7 and SCUBA7 dive products. These older models were obsoleted in 2013, and unfortunately spare components are no longer available for them. As such, Ocean Guardian is unable to provide a repair service for these products.
The FREEDOM7 (version C) and the SCUBA7 (version C) are the latest models for these products and feature a better battery performance and a battery life indicator.
These dive products can be purchased online at ocean-guardian.com, ocean-guardian.com.au, or at your local retailer. Please use the Store Locator on our website to find a store near you. The Store Locator can be found under the SUPPORT menu.
DIVE01, FREEDOM4 (DIVE02), AND MARINER
These products have not been produced since 2007 and spare parts are no longer available for them. As such, Ocean Guardian is unable to provide a repair service for these products.